iCloud with Snow Leopard Answers

When Apple decided to do away with Mobile Me and make iCloud the new standard, I panicked.  Then I heard I could keep my MobileMe address if I made the transfer to iCloud before the end of June 2012.

When I went to the Apple site for the step-by-step directions, it stated that before I could transfer to iCloud I needed to install the new operating system Lion. Now I felt abused. My older iMac did not accept Lion OS (damn compatibility issues!) After a few hours of searching solutions online below is what worked for me:

When asked if you have Lion OS, just lie and say, “yes” (pretty simple)

Now the transfer to iCloud did cause issues with my email applications.  I tried to use  Mail 4.5 – Then gave up and went to Entourage, I liked Entourage more,  so didn’t go back to Mail 4.5. If you have your heart set on 4.5, try steps below:

Snow Leopard – iCloud – Mail 4.5:

Delete the existing account and re-enter it manually

Mail>Preferences>Accounts> click the plus sign for a new account; hold the option key down and press continue:

Verify server credentials:

IMAP (Incoming Mail Server)

  • Server name:
  • SSL Required: Yes
  • Port 587
  • SMTP Authentication Required: Yes
  • Usename: (from iCloud account)
  • Password: iCloud password

 Snow Leopard – iCloud – Email with Entourage 2004 or 2008

Select Tools –> Accounts…
To configure a new account select Mail… from the new menu button. If you already have an existing .Mac or Mobile Me account then double-click the account name in the list

The Account Setup Assistant will appear, however, immediately click the Configure Account Manually button.

In the New Account window, change the Account type to IMAP. Click the OK button.

In the Edit Account window, enter the following information:

  • Account name — This is any name you prefer to see. It will appear in the folder list on the left when you are viewing your accounts
  • Name — This is your name as you like your mail recipients to see it.
  • E-mail address — This is your full .Mac or .Me E-mail address.
  • Account ID — This is the part of your E-mail address before the @ sign.
  • IMAP server — Use this:
  • Password — This is optional. If you do not enter it now then you will be asked to enter it when you connect to your MobileMe account.

SMTP server — Use this:

Click the Click here for advanced receiving options button and select This IMAP service requires a secure connection (SSL)

Now, click the Click here for advanced sending options button. Select these options:

  • SMTP service requires secure connection (SSL)
  • Override default SMTP port — enter 587

SMTP server requires authentication

  • Use same settings as receiving mail server

In the Edit Account window, click on the Options tab.

Leave the default selected options enabled. MobileMe supports Send commands to server simultaneously, which means it can process multiple commands at once rather than one at a time. This means a faster transfer of information. The other selected options will increase speed for receiving most mail as well as indicate that you have unread messages in folders other than just the Inbox.

Consider also selecting these options as well:

  • Live Sync (stay connected with server) — While Entourage is open, you will receive mail as soon as it arrives and not only when your Send/Receive schedule run (about every 10 minutes).
  • Only connect to Inbox – New mail will come to your Inbox. No need to check other folders.
  • Connect immediately on launch — Your account is checked for new mail when you launch Entourage.

If you still get error message try Keychain First Aid:

If you receive but not send then you have a bad SMTP configuration
If you can send but not receive you have a bad POP or IMAP configuration

Check Keychain for corruption.

Keychain First Aid:

Run Keychain Access found in /Applications/Utilities/Keychain Access.

Go to the Keychain Access Menu and drag down to Keychain First Aid.
Enter your login password; click ‘Verify’ and ‘Start’.

You will probably get some items colored red. Click ‘Repair’ and ‘Start’. If
some items are still red, ‘Repair’ again.

Test to see if the problem is fixed. If not try again
1. Go to the system keychain and delete the entry for that account.

2. Go to Entourage, select ‘accounts’ from the Tools menu, choose the
account that was giving you trouble and delete. Create a new account. Save.

  • One more note. you may still get error messages when trying to re-send message that were sitting in your ‘outbox.’ I had to open each one then manually re-send.

I’m not a TECH repair or answer person –  I found this information from other online forums.  Good Luck

3 responses to “iCloud with Snow Leopard Answers

  1. Yes, I have only admiration for a mind that can itself round all this incomprehensible information to this technophobe…
    I’m having to go into our nearest telecom office to try to get our new phones connected – and even then, I may not use them!!!

  2. Between you and my son, I am often envious of the amount of computer knowledge you have, but there are times when I feel okay with my lack of technological know-how. Today is one of those times…I have absolutely NO idea what you are talking about; no real desire to expand my understanding of clouds beyond enjoying the patterns they make in the sky; and only know joy at the pictures in National Geographic of the very rare snow leopard.